Simple, transparent pricing
Start free. Scale to enterprise. Every plan includes the full observability and governance platform.
Free
Instrument your agents and start observing — free forever.
- Traced executions / mo10,000
- Seats2
- Connected clients1
- MCP upstreams1
- Data retention included30 days
- SupportCommunity
Team
Production observability and coordination for your whole team.
- Traced executions / mo100,000
- Seats5
- Connected clients10
- MCP upstreams10
- Data retention included30 days
- SupportEmail
Business
The full governed-agent platform, including managed Runtime.
- Traced executions / mo1,000,000
- Seats15
- Connected clients50
- MCP upstreams30
- Managed Runtime100 CPU-hrs
- Data retention included90 days
Enterprise
Unlimited scale, dedicated infrastructure, and compliance.
- Traced executions / moUnlimited
- SeatsUnlimited
- Connected clientsUnlimited
- MCP upstreamsUnlimited
- Data retention included1 year
- SupportDedicated + SLA
Feature Comparison
| Free | Team | Business | Enterprise | |
|---|---|---|---|---|
| Traced executions / mo | 10,000 | 100,000 | 1,000,000 | Unlimited |
| Seats included | 2 | 5 | 15 | Unlimited |
| Connected clients | 1 | 10 | 50 | Unlimited |
| MCP upstreams | 1 | 10 | 30 | Unlimited |
| Managed Runtime | — | Add-on | Included | Unlimited |
| Data retention included | 30 days | 30 days | 90 days | 1 year |
| Keep data longer | Up to 7 years | Up to 7 years | Up to 7 years | Up to 7 years |
| Governance | Base | Base | Advanced | + Compliance |
| SSO | — | OIDC | OIDC | SAML + SCIM |
| Support | Community | Priority | Dedicated + SLA | |
| Price | Free | $49/mo | $199/mo | Custom |
Frequently Asked Questions
Do I need to bring my own LLM API keys?
Yes — Waxell uses your own provider keys (OpenAI, Anthropic, and others). You are never charged for tokens by us; you pay your provider directly. The LLM router is core to the product.
What counts as a traced execution?
One observed agent or workflow run captured by Waxell Observe. The SDK auto-instruments these when you add it to your agents.
What is a connected client vs. a seat?
A connected client is one installed agent instance under management (e.g. Claude Code, Cowork, or a custom agent). A seat is one human user in your workspace. They are metered separately.
Can I upgrade or downgrade anytime?
Yes. Plan changes take effect immediately and are prorated to your next invoice. Annual billing is two months free (about 17% off).
How long is my data kept?
Every plan includes a retention window (30 days on Free and Team, 90 days on Business, 1 year on Enterprise). Any workspace can choose to keep its traces, captures and audit log longer, up to 7 years, from Settings → Data & Privacy. Retention beyond what your plan includes will be billed on a following invoice once pricing is published; there is no charge for it today.
Is there a free trial for paid plans?
Team and Business include a free trial with full access. No credit card required to start.
Need a custom plan?
Talk to our team about enterprise requirements, volume pricing, or white-label partnerships.