Skip to main content

Telling people their account is ready

Accounts created by SCIM or by sign-in are not emailed. That lets you set the workspace up (teams, roles, surfaces, guards) before anyone arrives, then tell people when it's ready.

Send the sign-in email​

  1. Open Settings → Users.
  2. Click Never signed in to show only people who haven't signed in to this workspace yet.
  3. Tick the people to tell, or tick the header box to select everyone shown.
  4. Click Send sign-in email and confirm.

Each person gets an email saying their account is ready, which provider to sign in with, and a link to this workspace's login page with their email filled in. There is no password in it: SSO users never set one. On a workspace with a custom domain, the link uses the custom domain.

The Last sign-in column shows when each person was last sent the email, and you can send it again. People whose email domain no enabled provider covers are skipped. Use Invite for them.

Email people as SCIM adds them​

Once you're set up, you can have new people emailed automatically: Settings → Identity → edit the provider → SCIM provisioning → Email people when SCIM adds them. It's off by default.

Every email sent, from the Users page or by SCIM, is recorded in the audit log.